Workforce Group is seeking a dynamic and customer-focused Sales Support Officer to join our growing team in Nigeria. As a leading management consulting and professional services firm, we pride ourselves on delivering exceptional service to our clients. This role offers an exciting opportunity to contribute to our sales operations while supporting our commitment to organisational effectiveness and employee performance across diverse sectors.
Job Overview
The Sales Support Officer will serve as a crucial link between our sales team and clients, ensuring seamless communication and efficient processing of sales-related activities. You will provide administrative and operational support to drive sales performance while maintaining the high standards Workforce Group is known for in the industry.
Key Responsibilities
- Process and manage client inquiries and sales documentation
- Coordinate scheduling and follow-up with prospective clients
- Maintain and update sales databases and CRM systems
- Prepare sales reports and performance metrics
- Support proposal development and client presentations
- Liaise between sales team, operations, and clients
- Handle administrative tasks and correspondence
Requirements
- Secondary education minimum; tertiary qualification preferred
- Proven experience in sales support or similar role
- Excellent communication and organisational skills
- Proficiency in MS Office and CRM software
- Strong attention to detail and problem-solving ability
- Professional demeanour and customer service excellence
What We Offer
- Competitive remuneration package
- Professional development opportunities
- Collaborative work environment
- Career growth within a reputable organisation