Technical Trainer at Dame Chops and Events | Nigeria
Dame Chops and Events is a leading provider of high-quality, affordable kitchen appliances, specializing in double-padded ovens and mixers. We are dedicated to empowering culinary entrepreneurs across Nigeria with reliable and efficient tools. To further enhance our customer experience and product utilization, we are seeking a dynamic and knowledgeable Technical Trainer to join our team in Nigeria.
Job Overview
The Technical Trainer will be responsible for developing and delivering comprehensive training programs for our range of double-padded ovens and mixers. This role involves educating customers and potentially internal staff on product operation, maintenance, and best practices, ensuring they can maximize the utility of our appliances. The ideal candidate possesses strong technical aptitude, excellent communication skills, and a passion for sharing knowledge.
Key Responsibilities
- Develop and deliver engaging training materials and sessions for our double-padded ovens and mixers.
- Conduct hands-on training demonstrations to illustrate product features and functionalities.
- Provide technical support and answer customer inquiries regarding appliance operation and troubleshooting.
- Create user-friendly guides and documentation for our product range.
- Gather feedback from training sessions to continuously improve program content.
Requirements
- Proven experience in technical training or a related field.
- Solid understanding of kitchen appliances, particularly ovens and mixers.
- Excellent presentation and interpersonal communication skills.
- Ability to explain complex technical information clearly and concisely.
- Proficiency in creating training materials (presentations, manuals).
- Based in or willing to travel extensively within Nigeria.
What We Offer
- Opportunity to be a key player in a growing company committed to empowering Nigerian businesses.
- A supportive and collaborative work environment.
- Exposure to a wide range of clients and culinary sectors across Nigeria.
- Contribution to customer success and satisfaction.
