Team Lead, Mail Room and Managed Print Services at First Bank | Nigeria

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Job Overview

  • Date Posted
    May 25, 2026
  • Country
  • Expiration date
    --

Job Description

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First Bank of Nigeria Limited (FirstBank), Nigeria’s premier financial institution, seeks a dynamic and organized Team Lead, Mail Room and Managed Print Services. Join a team dedicated to efficient operational support within a leading financial services provider, boasting over 10 million customer accounts and an extensive network of over 750 branches across Nigeria and internationally. This role is crucial in ensuring the seamless flow of critical documents and the optimal management of printing resources.

Job Overview

The Team Lead, Mail Room and Managed Print Services will oversee daily mailroom operations and the management of the bank’s print infrastructure. This role ensures the secure and timely handling of all incoming and outgoing mail, as well as the efficient operation and maintenance of printing devices, contributing to the smooth functioning of FirstBank’s administrative processes.

Key Responsibilities

  • Supervise and coordinate mailroom staff to ensure accurate and prompt processing of all mail.
  • Manage the dispatch and receipt of documents, adhering to established security protocols.
  • Oversee the maintenance, supply, and operational efficiency of all managed print services equipment.
  • Implement and enforce policies related to document handling and print management.
  • Liaise with internal departments and external vendors to resolve operational issues.
  • Monitor print volumes and costs, identifying opportunities for optimization.
  • Requirements

  • Proven experience in mailroom operations or logistics management.
  • Familiarity with managed print services and office equipment.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to lead and motivate a team.
  • A proactive approach to problem-solving.
  • What We Offer

  • Opportunity to work with Nigeria’s largest and most reputable financial institution.
  • A role critical to the operational efficiency of the bank.
  • Professional development and growth opportunities.
  • A collaborative and supportive work environment.
  • Contribution to a well-established and respected brand.