Renewals Associate at Airtable | San Francisco, United States (Remote)
Company/Recruiter: Airtable
Opportunity snapshot
A practical decision guide for this role: compare the facts below with your experience before applying.
Opportunity type
Job
Location
United States of America, California, San Francisco
Work arrangement
Remote
Compensation
$200,000/year
Closing date
Feb 27, 2027
Employer
Airtable
Prepare your application
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in customer success, account management, or a renewals-focused role.; Excellent communication and interpersonal skills.. Use one concrete example that shows you can Manage and track all customer subscription renewal dates..
Check before applying: Confirm that United States of America, California, San Francisco and the stated work arrangement suit you, check the closing date of Feb 27, 2027.
- Apply before Feb 27, 2027.
- The application route is available to verified Talent accounts.
Job Overview
The Renewals Associate will be responsible for managing the renewal process for Airtable's customer base. This position requires strong organizational skills, excellent communication, and a commitment to customer satisfaction. You will be instrumental in maintaining strong customer relationships and driving recurring revenue.Key Responsibilities
- Manage and track all customer subscription renewal dates.
- Initiate and execute the renewal process for existing clients.
- Communicate proactively with customers regarding upcoming renewals and contract terms.
- Address customer inquiries and resolve any issues that may arise during the renewal period.
- Collaborate with Sales and Account Management teams to ensure successful renewals.
- Maintain accurate renewal data in CRM systems.
Requirements
- Proven experience in customer success, account management, or a renewals-focused role.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in CRM software and other relevant business tools.
- Ability to work independently and as part of a remote team.
What We Offer
- Opportunity to work with a leading SaaS company.
- A dynamic and collaborative remote work environment.
- Be part of a team dedicated to customer success.
- Competitive compensation and benefits package.
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