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Nigeria, Lagos

Quality Assurance Officer, Stanbic IBTC Pension Managers at Stanbic IBTC Bank | Lagos, Nigeria

Company/Recruiter: Stanbic IBTC Bank

Published on: Oct 23, 2026 · Closes Nov 3, 2026
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Opportunity snapshot

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Opportunity type

Job

Location

Nigeria, Lagos

Work arrangement

Location-based; remote work not stated

Compensation

Not disclosed

Closing date

Nov 3, 2026

Employer

Stanbic IBTC Bank

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MorrJobs preparation notes

Role shape: Responsibility-led role with a detailed skills profile.

Evidence to prepare: Connect your CV or portfolio to Proven experience in quality assurance, preferably within the financial services or pension industry.; Strong knowledge of relevant regulatory standards and compliance requirements.. Use one concrete example that shows you can Conduct regular audits and assessments of pension administration processes..

Check before applying: Confirm that Nigeria, Lagos and the stated work arrangement suit you, check the closing date of Nov 3, 2026.

  • Apply before Nov 3, 2026.
  • The application route is available to verified Talent accounts.
  • Compensation is not disclosed in the listing; confirm it during the employer's process.
Stanbic IBTC Pension Managers, a subsidiary of Stanbic IBTC Bank, is seeking a detail-oriented and proactive Quality Assurance Officer to join their team in Lagos, Nigeria. This role is crucial in ensuring the integrity and compliance of our pension management processes, contributing to the exceptional service delivery that defines Stanbic IBTC Bank’s reputation across the African continent.

Job Overview

The Quality Assurance Officer will be instrumental in developing, implementing, and maintaining robust quality assurance programs within Stanbic IBTC Pension Managers. This position requires a keen eye for detail, a strong understanding of regulatory frameworks, and the ability to drive continuous improvement in operational efficiency and client satisfaction.

Key Responsibilities

  • Conduct regular audits and assessments of pension administration processes.
  • Identify non-compliance issues and recommend corrective actions.
  • Develop and implement quality control procedures and standards.
  • Monitor key performance indicators to track quality metrics.
  • Train staff on quality assurance best practices and regulatory requirements.
  • Prepare comprehensive reports on quality assurance findings and recommendations.

Requirements

  • Proven experience in quality assurance, preferably within the financial services or pension industry.
  • Strong knowledge of relevant regulatory standards and compliance requirements.
  • Excellent analytical and problem-solving skills.
  • Proficiency in using quality management software and tools.
  • Effective communication and interpersonal skills.

What We Offer

  • A dynamic and challenging work environment within a leading financial institution.
  • Opportunities for professional development and career advancement.
  • A collaborative team culture committed to excellence.

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