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United States of America Remote

Business Development Representative at Help Scout | United States (Remote)

Company/Recruiter: Help Scout

Published on: Oct 25, 2026 $71,000/year · Closes Oct 25, 2027
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Opportunity snapshot

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Opportunity type

Job

Location

United States of America

Work arrangement

Remote

Compensation

$71,000/year

Closing date

Oct 25, 2027

Employer

Help Scout

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MorrJobs preparation notes

Role shape: Responsibility-led role with a detailed skills profile.

Evidence to prepare: Connect your CV or portfolio to Proven experience in sales, business development, or a related customer-facing role.; Excellent communication, interpersonal, and active listening skills.. Use one concrete example that shows you can Conduct research to identify potential leads and target accounts..

Check before applying: Confirm that United States of America and the stated work arrangement suit you, check the closing date of Oct 25, 2027.

  • Apply before Oct 25, 2027.
  • The application route is available to verified Talent accounts.
Help Scout is seeking a motivated Business Development Representative to join our growing team. As a remote employee based in the United States, you will play a crucial role in identifying and qualifying new business opportunities. You will be instrumental in expanding our customer base and contributing to Help Scout’s mission of fostering genuine customer relationships through exceptional support software. This position offers the chance to work with a leading company in the customer support industry and make a tangible impact.

Job Overview

This is a remote, full-time role within the United States, focused on outbound prospecting and lead generation. The Business Development Representative will be responsible for initiating contact with potential customers, understanding their needs, and educating them about Help Scout’s solutions.

Key Responsibilities

  • Conduct research to identify potential leads and target accounts.
  • Initiate contact with prospects through various channels, including email, phone, and social media.
  • Articulate Help Scout’s value proposition clearly and compellingly.
  • Qualify leads based on established criteria to ensure a good fit.
  • Schedule introductory meetings and product demonstrations for the sales team.
  • Maintain accurate records of all prospect interactions in the CRM system.

Requirements

  • Proven experience in sales, business development, or a related customer-facing role.
  • Excellent communication, interpersonal, and active listening skills.
  • Self-motivated with a strong desire to achieve targets.
  • Ability to work independently and collaboratively in a remote environment.
  • Familiarity with CRM software and sales engagement tools is a plus.

What We Offer

  • The opportunity to join a respected and growing SaaS company.
  • A fully remote work environment within the United States.
  • A supportive and collaborative team culture.
  • Potential for professional growth and development within the sales organization.

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