Hotel Supervisor / Operations Supervisor at Victoria Waterfront Hotel & Resorts | Lagos, Nigeria

Health and Care
Nigeria
June 24, 2026
Full Time
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Job Overview

  • Date Posted
    June 24, 2026
  • Country
    Nigeria
  • Expiration date
    --

Job Description

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Victoria Waterfront Hotel & Resorts, a premier destination on Lagos’s vibrant waterfront, is seeking a motivated and experienced Hotel Supervisor / Operations Supervisor to join our dynamic team. We are committed to delivering unparalleled comfort and sophisticated hospitality, ensuring every guest enjoys a seamless and memorable experience. If you are passionate about service excellence and possess a keen eye for operational efficiency, we invite you to contribute to our distinguished establishment.

Job Overview

The Hotel Supervisor / Operations Supervisor will play a pivotal role in overseeing daily hotel operations, ensuring adherence to our high standards of service and operational excellence. This role requires a proactive individual with strong leadership capabilities to manage and motivate a diverse team, contributing to the overall guest satisfaction and smooth functioning of the resort.

Key Responsibilities

  • Oversee daily operational activities across various hotel departments, including front desk, housekeeping, and food & beverage.
  • Supervise and train hotel staff, fostering a positive and productive work environment.
  • Ensure guest satisfaction by addressing inquiries and resolving issues promptly and professionally.
  • Implement and maintain operational policies and procedures to uphold service quality.
  • Monitor inventory levels and manage resource allocation effectively.
  • Collaborate with department heads to achieve operational goals and enhance guest experiences.

    • Requirements

  • Proven experience in a supervisory or management role within the hospitality industry.
  • Strong understanding of hotel operations and guest service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Bachelor’s degree in Hospitality Management or a related field is an advantage.

    • What We Offer

  • The opportunity to be part of a reputable and growing hospitality brand.
  • A dynamic and supportive work environment.
  • Professional development and growth opportunities.
  • Competitive remuneration package.

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