Technical Account Manager at Modern Treasury | California, USA
Company/Recruiter: Modern Treasury
✦ AI Summary
Modern Treasury is seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our team in California, USA.
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MorrJobs editorial notes
Our reading of this this opportunity Technical Account Manager opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Modern Treasury. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Proven experience in a technical account management, solutions engineering, or similar customer-facing technical role.; Strong understanding of APIs, software development lifecycles, and modern technology stack…. Use one concrete example that shows you can Manage the end-to-end post-sale customer journey, ensuring successful onboarding, implementation, and ongoing adoption..
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Confirm that United States of America, California and the stated work arrangement suit you.
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Job Overview
The Technical Account Manager will serve as a trusted technical advisor to our customers, ensuring they maximize the value of the Modern Treasury platform. You will proactively engage with clients to understand their business needs, technical environments, and payment workflows, translating these into effective solutions and best practices.Key Responsibilities
- Manage the end-to-end post-sale customer journey, ensuring successful onboarding, implementation, and ongoing adoption.
- Collaborate closely with engineering, product, and sales teams to deliver exceptional customer experiences.
- Provide expert technical guidance on integrating and utilizing Modern Treasury's APIs for money movement.
- Troubleshoot technical issues and identify solutions to complex payment challenges.
- Develop and maintain strong relationships with key stakeholders at client organizations.
- Proactively identify opportunities for customer growth and expansion within the Modern Treasury platform.
- Act as a subject matter expert on Modern Treasury's products and industry best practices.
Requirements
- Proven experience in a technical account management, solutions engineering, or similar customer-facing technical role.
- Strong understanding of APIs, software development lifecycles, and modern technology stacks.
- Experience with financial services or payment systems is highly desirable.
- Excellent communication, presentation, and interpersonal skills.
- Ability to translate complex technical concepts into clear, actionable advice for clients.
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with a cutting-edge fintech company.
- A collaborative and supportive work environment.
- Professional development and growth opportunities.
- The chance to make a significant impact on our customers' success.
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