Support Engineer (EMEA) at Supabase | USA (Remote)
Company/Recruiter: Supabase
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Opportunity type
Job
Location
United States of America
Work arrangement
Remote
Compensation
Not disclosed
Employer
Supabase
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in a technical support or developer relations role.; Strong understanding of PostgreSQL and relational databases.. Use one concrete example that shows you can Respond to and resolve user technical support inquiries via various channels (e.g., email, Slack, forums)..
Check before applying: Confirm that United States of America and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
We are seeking a talented and passionate Support Engineer to join our growing team. In this remote role, you will be the first line of defense for our users in the EMEA region, troubleshooting complex issues, and contributing to the overall success of the Supabase platform.
Key Responsibilities
- Respond to and resolve user technical support inquiries via various channels (e.g., email, Slack, forums).
- Diagnose and troubleshoot issues related to Supabase's suite of services.
- Collaborate with engineering and product teams to identify and resolve bugs and performance issues.
- Create and maintain clear and concise documentation, FAQs, and tutorials.
- Contribute to building a vibrant and supportive developer community.
Requirements
- Proven experience in a technical support or developer relations role.
- Strong understanding of PostgreSQL and relational databases.
- Familiarity with modern web development technologies and concepts.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal abilities.
What We Offer
- The opportunity to work with a cutting-edge open-source technology.
- A collaborative and supportive remote work environment.
- Competitive compensation and benefits.
- Opportunities for professional growth and development.
- The chance to make a significant impact on a rapidly growing platform.
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