Manager at 620 Visa West Africa Limited | Lagos, Nigeria
Company/Recruiter: 620 Visa West Africa Limited
Published on: Nov 12, 2026
Opportunity snapshot
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Opportunity type
Job
Location
Nigeria, Lagos
Work arrangement
Remote
Compensation
Not disclosed
Employer
620 Visa West Africa Limited
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to A Bachelor's degree in Computer Science, Information Technology, or equivalent work experience in a business analyst role within software or financial services.; A minimum of 5 years of experience in Informatio…. Use one concrete example that shows you can Lead the execution of new solution initiatives that affect clients' business operations, including product changes and the onboardi...
Check before applying: Confirm that Nigeria, Lagos and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
This role involves supporting the implementation and rollout of new solutions for Visa clients, acting as a key liaison between product development and client services. The position requires a strong understanding of payment systems and technology, with a focus on delivering exceptional client experiences.
Job Overview
- Job Title: Manager
- Employer: Visa Incorporated
- Location: Lagos, Nigeria
- Job Type: Full Time
Key Responsibilities
- Lead the execution of new solution initiatives that affect clients' business operations, including product changes and the onboarding of new offerings.
- Collaborate with Visa Solutions teams to advocate for client needs, facilitating the smooth integration of new products and services into mainstream implementation and support by ensuring appropriate tools, documentation, and processes are created and operationalized.
- Coordinate with internal Visa teams to ensure that commitments are met.
- Develop, refine, and test implementation and support documents and tools for new solutions and enhancements to establish stable, repeatable, and scalable processes.
- Communicate complex technical concepts in a clear and organized manner.
- Deliver comprehensive training sessions and provide relevant materials such as implementation processes, guides, presentations, forms, project plans, support FAQs, and support tools to Client Services Implementation and Support delivery teams.
- Offer subject matter expertise within Client Services, including knowledge of APIs, SDKs, system integrations, deployment, and post-production support.
- Prepare and maintain detailed project plans, status reports, and issues logs.
- Provide project management and technical support services to Visa clients and processors to ensure client expectations are exceeded.
- Acquire knowledge in new technologies to stay current with market and industry developments.
- Set priorities and influence client and Visa teams involved in various workstreams to manage multiple tasks under tight deadlines, ensuring that client, processor, and third-party software provider efforts are directed towards achieving customer and key stakeholder acceptance of deliverables.
- Identify opportunities for operational improvements, new methodologies, and revenue generation to enhance departmental efficiencies and client service delivery.
Requirements
- A Bachelor's degree in Computer Science, Information Technology, or equivalent work experience in a business analyst role within software or financial services.
- A minimum of 5 years of experience in Information Technology systems integration and technical support, with a solid understanding of software applications, systems architecture, connectivity options, cryptography concepts (encryption, hashing, digital signature, etc.), mobile payment technologies (NFC, online/remote payments, in-app payments).
- Good working knowledge of payment processing systems, including transaction switching, clearing & settlement, EMV contact and contactless technologies, card payment systems, digital products and services, and API/SDK technologies.
- Experience in building and maintaining relationships at both operational and executive levels across different organizational functions.
- Proven success in client relationship management.
- Expert knowledge of standard MS Office tools, including MS Project, Excel, PowerPoint, and Word.
- Excellent project management, time management, organization, and planning skills.
- Strong analytical skills, with the ability to perform problem analysis and possess technical acumen for reviewing the appropriateness of technical or project documents and integrating system solutions.
- Excellent verbal, written, presentation, and interpersonal skills.
- Ability to take initiative to resolve problems and ensure delivery on commitments.
- Capacity to facilitate good functional collaboration with internal and external stakeholders by speaking confidently and professionally.
- A focus on quality enhancement and process improvement.
- Must be based in Lagos, Nigeria, and fluent in spoken and written English.
What We Offer
- Job Type: Full Time
- Location: Lagos, Nigeria
How to Apply
- Thoroughly read and understand all stated requirements for the role.
- Prepare an up-to-date CV and any other required documents as specified in the listing.
- Submit your application by clicking the "Apply Now" button on this page.
- Ensure your application is submitted before the closing date, if one is specified.
Application Tips
- Highlight your experience with IT systems integration and technical support, detailing your understanding of software applications and systems architecture.
- Emphasize your knowledge of payment processing systems and various payment technologies, such as EMV and digital products.
- Showcase your proven success in client relationship management and your ability to build and maintain relationships at different organizational levels.
- Detail your expertise with MS Office tools, particularly MS Project, Excel, PowerPoint, and Word, and provide examples of your project management and planning skills.
- Demonstrate your analytical and problem-solving abilities, and your capacity to communicate complex technical information effectively.
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