IT Support Officer at Integrated Dairies Limited | Vom, Nigeria
Company/Recruiter: Integrated Dairies Limited
Published on: 3:31 PM | Sep 5, 2026
✦ AI Summary
Integrated Dairies Limited (IDL) is seeking an IT Support Officer to join our team at our dairy farm and processing facilities in Vom, Plateau State.
Integrated Dairies Limited (IDL) is seeking an IT Support Officer to join our team at our dairy farm and processing facilities in Vom, Plateau State. This role is essential to maintaining and supporting our information technology infrastructure as we continue producing and processing fresh milk and dairy products across Nigeria. The ideal candidate will be a proactive professional with strong technical expertise and excellent customer service skills.
Job Overview
The IT Support Officer will provide comprehensive technical support to all staff members and departments, ensuring smooth operation of our IT systems and infrastructure. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and maintaining our network security standards.
Key Responsibilities
- Provide first and second-level technical support to end-users
- Troubleshoot hardware, software, and network connectivity issues
- Manage user accounts, access rights, and password resets
- Maintain IT equipment inventory and documentation
- Install and configure computer systems and peripherals
- Monitor system performance and security protocols
- Escalate complex issues to senior IT management when necessary
Requirements
- Diploma or certification in Information Technology or related field
- Proven experience in IT support or technical helpdesk roles
- Strong knowledge of Windows and network systems
- Excellent problem-solving and communication skills
- Professional attitude and ability to work independently
What We Offer
- Competitive remuneration package
- Professional development opportunities
- Pleasant working environment in a highland location
- Opportunities to grow with an established organization