IT Support Officer at Integrated Dairies Limited | Vom, Nigeria
Company/Recruiter: Integrated Dairies Limited
✦ AI Summary
Integrated Dairies Limited (IDL) is seeking an IT Support Officer to join our team at our dairy farm and processing facilities in Vom, Plateau State.
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MorrJobs editorial notes
Our reading of this this opportunity It Support Officer opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Integrated Dairies Limited. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Diploma or certification in Information Technology or related field; Proven experience in IT support or technical helpdesk roles. Use one concrete example that shows you can Provide first and second-level technical support to end-users.
Before applying
Confirm that Nigeria, Plateau, Vom and the stated work arrangement suit you.
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Use only the application method shown on this page. Do not pay an unofficial fee or share sensitive identity or banking documents outside the stated process.
Job Overview
The IT Support Officer will provide comprehensive technical support to all staff members and departments, ensuring smooth operation of our IT systems and infrastructure. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and maintaining our network security standards.
Key Responsibilities
- Provide first and second-level technical support to end-users
- Troubleshoot hardware, software, and network connectivity issues
- Manage user accounts, access rights, and password resets
- Maintain IT equipment inventory and documentation
- Install and configure computer systems and peripherals
- Monitor system performance and security protocols
- Escalate complex issues to senior IT management when necessary
Requirements
- Diploma or certification in Information Technology or related field
- Proven experience in IT support or technical helpdesk roles
- Strong knowledge of Windows and network systems
- Excellent problem-solving and communication skills
- Professional attitude and ability to work independently
What We Offer
- Competitive remuneration package
- Professional development opportunities
- Pleasant working environment in a highland location
- Opportunities to grow with an established organization