General Manager Supermarket at Ace Human Resources Consulting | Abuja, Nigeria
Company/Recruiter: Ace Human Resources Consulting
Opportunity snapshot
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Opportunity type
Job
Location
Nigeria, Abuja Federal Capital Territory
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Ace Human Resources Consulting
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to A Bachelor's Degree or HND in Business Administration, Management, Marketing, Accounting, or a related field.; A minimum of 10 years of relevant work experience, with significant experience in senior management…. Use one concrete example that shows you can Oversee daily operations of all company branches to ensure smooth and efficient business activities..
Check before applying: Confirm that Nigeria, Abuja Federal Capital Territory and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
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- Compensation is not disclosed in the listing; confirm it during the employer's process.
This role involves strategic leadership and operational oversight for a supermarket chain. ACE Human Resources Consulting, a firm specializing in HR and payroll services in Nigeria, is seeking a General Manager for their supermarket operations. The position is full-time and onsite, based in Abuja.Job Overview
The General Manager will be responsible for providing strategic direction, managing all aspects of company operations, and ensuring the profitability of the business across its various branches. This individual will drive business growth, enhance operational efficiency, enforce company policies, manage personnel, and ensure departmental alignment with organizational objectives.
Key Responsibilities
- Oversee daily operations of all company branches to ensure smooth and efficient business activities.
- Develop and implement strategies to boost productivity, profitability, and business expansion.
- Ensure all departments and branches adhere to company policies, procedures, and standards.
- Supervise and coordinate the activities of managers, supervisors, and other departmental heads.
- Address operational challenges and implement solutions to improve efficiency.
- Provide leadership and direction to all staff and departmental heads.
- Ensure staff discipline, accountability, productivity, and adherence to company regulations.
- Collaborate with HR to identify staffing needs, recruitment priorities, training requirements, and performance gaps.
- Evaluate the performance of departmental heads and ensure staff meet their responsibilities.
- Foster teamwork, professionalism, and a productive work environment.
- Develop and implement strategies to increase sales, attract customers, and improve customer retention.
- Monitor sales performance across all branches and ensure sales targets are met.
- Identify new business opportunities, market trends, and areas for expansion.
- Ensure excellent customer service and effective handling of customer complaints.
- Develop strategies to enhance the company's competitive position in the retail market.
- Collaborate with Accounts and Inventory departments for financial accountability and stock management.
- Monitor operational expenses and implement cost controls across all branches.
- Oversee stocktaking, inventory reconciliation, and reduction of losses, damages, and expiries.
- Monitor cash management procedures to ensure proper revenue accounting.
- Review financial and operational reports and provide recommendations to management.
- Ensure effective procurement processes and timely stock replenishment.
- Monitor supplier relationships, pricing, product quality, and delivery schedules.
- Ensure procurement activities are authorized and aligned with company policies.
- Work with Warehouse and Inventory departments for efficient storage, distribution, and movement of goods.
- Ensure compliance with government regulations, statutory requirements, and company policies.
- Implement adequate security measures to protect company assets, staff, customers, and merchandise.
- Identify operational risks and implement measures to prevent fraud, theft, financial losses, and other business risks.
- Ensure proper maintenance of company facilities, equipment, and vehicles.
- Ensure compliance with health, safety, hygiene, and environmental standards.
- Prepare and present regular operational and performance reports to the Managing Director.
- Provide management with timely updates on sales, staffing, inventory, expenses, operational challenges, and business performance.
- Make recommendations on policies, operational improvements, business expansion, and strategic decisions.
- Hold departmental heads accountable for their respective responsibilities and deliverables.
Requirements
- A Bachelor's Degree or HND in Business Administration, Management, Marketing, Accounting, or a related field.
- A minimum of 10 years of relevant work experience, with significant experience in senior management within the retail or supermarket industry.
- A minimum of 10 years of relevant managerial experience in retail, supermarket operations, or a related sector.
- Demonstrated success in managing multi-branch business operations.
- Strong leadership, administrative, organizational, and decision-making abilities.
- Comprehensive knowledge of retail operations, inventory control, procurement, sales, and financial management.
- Must be male.
- Excellent negotiation, communication, and interpersonal skills.
- Good understanding of business strategy, budgeting, and cost-control practices.
- Ability to manage multiple departments and achieve measurable business results.
- Proficiency in Microsoft Office and relevant business management systems.
- High level of integrity, professionalism, discipline, and accountability.
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