Customer Solution Architect Team Lead (AMER) at Supabase | United States (Remote)
Company/Recruiter: Supabase
✦ AI Summary
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.
Job Overview
Lead the Customer Solution Architect team serving AMER clients, providing strategic technical guidance and ensuring exceptional customer outcomes. You will oversee team performance, foster professional development, and represent Supabase's technical excellence to enterprise customers while working remotely.
Key Responsibilities
- Lead and mentor a team of Customer Solution Architects, setting performance standards and fostering growth
- Collaborate with customers to design scalable Postgres-based solutions aligned with their business objectives
- Ensure successful implementation of Supabase services including Database, Auth, Storage, Edge Functions, and Realtime
- Develop technical strategies for complex customer challenges and architectural decisions
- Maintain engagement with key AMER accounts and support sales-to-success transitions
- Establish best practices and documentation standards across the team
Requirements
- Proven leadership experience managing technical teams in customer-facing environments
- Deep expertise with PostgreSQL, backend architecture, and modern development platforms
- Strong communication skills for diverse technical and non-technical audiences
- Experience in solution architecture or customer success at technology companies
- AMER region availability and understanding of market dynamics
What We Offer
- Opportunity to shape the success of a rapidly growing open-source ecosystem
- Remote-first work environment with flexibility
- Competitive benefits and professional development support
- Collaborative culture with talented engineers and customer success professionals