Customer Service Personnel at VMAX Tea & Coffee Ltd | Nigeria
Company/Recruiter: VMAX Tea & Coffee Ltd
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Opportunity type
Job
Location
Nigeria
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
VMAX Tea & Coffee Ltd
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Previous experience in customer service or a related field is advantageous.; Excellent communication and interpersonal skills.. Use one concrete example that shows you can Greet customers warmly and efficiently, creating a positive first impression..
Check before applying: Confirm that Nigeria and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
The Customer Service Personnel will be instrumental in embodying the VMAX brand promise by providing exceptional service, creating a welcoming atmosphere, and ensuring a memorable experience for every customer. This role requires individuals with a positive attitude, strong communication skills, and a genuine enthusiasm for customer satisfaction.Key Responsibilities
- Greet customers warmly and efficiently, creating a positive first impression.
- Take customer orders accurately, offering recommendations and explaining menu items.
- Prepare and serve beverages and food items to VMAX standards.
- Maintain cleanliness and organization of the service counter and seating areas.
- Handle customer inquiries, feedback, and complaints professionally and empathetically.
- Process payments accurately and efficiently.
- Assist with stock management and replenishment as needed.
Requirements
- Previous experience in customer service or a related field is advantageous.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A friendly, approachable, and energetic demeanor.
- Strong attention to detail and a commitment to quality.
- Ability to work flexible hours, including weekends and public holidays.
What We Offer
- Opportunity to be part of a growing international brand in Nigeria.
- Comprehensive training on VMAX products and service standards.
- A dynamic and supportive work environment.
- Opportunities for career advancement within the company.
- The chance to contribute to shaping Nigeria's premier tea and coffee experience.
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