Customer Service Officer at Party Supplies & More | Nigeria
Company/Recruiter: Party Supplies & More
Published on: 12:01 AM | Aug 1, 2026
✦ AI Summary
Party Supplies & More is Nigeria’s premier destination for creating unforgettable celebrations.
Party Supplies & More is Nigeria’s premier destination for creating unforgettable celebrations. We are dedicated to providing high-quality party essentials, from dazzling decorations to vibrant balloons, all underpinned by our commitment to exceptional customer service. Driven by values of excellence, reliability, and innovation, we strive to ensure every customer’s experience is seamless and every event is a resounding success. We are currently seeking a motivated individual to join our dynamic team as a Customer Service Officer.
Job Overview
The Customer Service Officer will be the first point of contact for our valued clients, ensuring a positive and efficient experience. This role is crucial in maintaining our reputation for outstanding service and supporting the seamless operation of our retail and online presence.Key Responsibilities
- Attending to customer inquiries via phone, email, and in-person.
- Processing orders accurately and efficiently.
- Resolving customer complaints and concerns with empathy and professionalism.
- Providing product information and recommendations to assist customers.
- Maintaining customer records and updating databases.
- Collaborating with sales and logistics teams to ensure customer satisfaction.
- Assisting with store merchandising and visual presentation.
Requirements
- Proven customer service experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in basic computer applications.
- Ability to work effectively in a fast-paced environment.
- A passion for parties and events is a plus.
What We Offer
- A supportive and dynamic work environment.
- Opportunities for professional development.
- The chance to be part of a leading brand in the Nigerian party industry.
- Competitive compensation package.
- Employee discounts on our extensive range of party supplies.