CSS TSSM Travel Technology Manager (CR, Costa Rica , Virtual, Costa Rica, LATAM) at Bcd Travel | CR (Remote)
Company/Recruiter: Bcd Travel
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Opportunity type
Job
Location
Costa Rica
Work arrangement
Remote
Compensation
Not disclosed
Employer
Bcd Travel
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in travel technology incident management.; Strong analytical and problem-solving skills.. Use one concrete example that shows you can Assess and analyze incoming incidents to determine root causes and impact..
Check before applying: Confirm that Costa Rica and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
The CSS TSSM Travel Technology Manager will play a pivotal role in assessing and resolving complex technical incidents, ensuring timely and effective solutions during the implementation phase of travel technology projects. This position requires a proactive approach to problem-solving and a deep understanding of travel technology systems.Key Responsibilities
- Assess and analyze incoming incidents to determine root causes and impact.
- Develop and implement effective solution approaches for technical challenges.
- Collaborate with cross-functional teams to troubleshoot and resolve system issues.
- Document incident details, resolution steps, and lessons learned.
- Provide technical expertise and support during the implementation of travel technology solutions.
- Monitor system performance and proactively identify potential problems.
Requirements
- Proven experience in travel technology incident management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a remote team.
- Proficiency in relevant travel technology platforms.
What We Offer
- Opportunity to work with a leading global travel management company.
- Remote work flexibility.
- Professional development and growth opportunities.
- A collaborative and supportive work environment.
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