Clinical Coordinator (Front desk) at Penda Health | Nairobi, Kenya
Company/Recruiter: Penda Health
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Opportunity type
Job
Location
Kenya, Nairobi
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Penda Health
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to High school diploma or equivalent; further education in a related field is a plus.; Proven experience in a customer service or administrative role, preferably in a healthcare setting.. Use one concrete example that shows you can Greet and register patients, verify insurance information, and collect co-pays..
Check before applying: Confirm that Kenya, Nairobi and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
The Clinical Coordinator will be the first point of contact for our patients, ensuring a seamless and welcoming experience from arrival to departure. This role is crucial in maintaining efficient clinic operations, managing patient flow, and supporting the clinical team.Key Responsibilities
- Greet and register patients, verify insurance information, and collect co-pays.
- Schedule appointments and manage the daily clinic calendar.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
- Maintain patient records and ensure confidentiality and accuracy.
- Assist with inventory management of clinic supplies.
- Liaise between patients, clinical staff, and management to ensure smooth communication.
- Handle basic administrative tasks, including filing and data entry.
Requirements
- High school diploma or equivalent; further education in a related field is a plus.
- Proven experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency in computer applications, including scheduling software and Microsoft Office Suite.
- Ability to remain calm and professional in a fast-paced environment.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with an award-winning and impactful organization.
- Professional development and growth opportunities within Penda Health.
- A supportive and collaborative work environment.
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