Client Success Manager, Contractor at Fiscalnote | Mexico City, Mexico
Company/Recruiter: Fiscalnote
✦ AI Summary
FiscalNote is seeking a dedicated and proactive Client Success Manager to join our dynamic Latin America team.
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MorrJobs editorial notes
Our reading of this this opportunity Client Success Manager, Contractor opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Fiscalnote. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Proven experience in client success, account management, or a related client-facing role.; Exceptional communication, interpersonal, and presentation skills.. Use one concrete example that shows you can Develop and maintain strong, long-term relationships with a portfolio of clients..
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Confirm that Mexico, Mexico City and the stated work arrangement suit you.
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Job Overview
The Client Success Manager will be responsible for the end-to-end client experience, from onboarding to ongoing engagement. You will act as a trusted advisor, understanding client needs and aligning FiscalNote's offerings to meet their strategic objectives.Key Responsibilities
- Develop and maintain strong, long-term relationships with a portfolio of clients.
- Drive adoption and utilization of FiscalNote’s platform and services.
- Proactively identify and address client challenges and opportunities for growth.
- Conduct regular business reviews to demonstrate value and gather feedback.
- Collaborate with internal teams, including Sales, Product, and Support, to ensure client satisfaction.
- Onboard new clients effectively, ensuring a smooth transition and rapid time-to-value.
Requirements
- Proven experience in client success, account management, or a related client-facing role.
- Exceptional communication, interpersonal, and presentation skills.
- Strong understanding of SaaS products and the technology landscape.
- Ability to analyze client data and identify trends to drive strategic actions.
- Proficiency in Spanish and English, both written and verbal.
What We Offer
- The opportunity to work with a leading GovTech and LegalTech company.
- A collaborative and supportive team environment.
- Competitive compensation and benefits package.
- Professional development and growth opportunities.