Branch Manager at Powerstar Supermarket | Nairobi, Kenya
Company/Recruiter: Powerstar Supermarket
✦ AI Summary
Powerstar Supermarket is seeking a dynamic and experienced Branch Manager to lead our Nairobi, Kenya location.
Job Overview
The Branch Manager will be responsible for the overall operational success of the Powerstar Supermarket branch in Nairobi, Kenya. This role involves overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales performance in alignment with company objectives.Key Responsibilities
- Lead and motivate a team of supermarket staff to achieve performance goals.
- Manage inventory, stock levels, and merchandising to optimize sales and minimize waste.
- Ensure excellent customer service standards are met and exceeded.
- Oversee daily store operations, including opening and closing procedures, cash handling, and security.
- Implement and enforce company policies and procedures.
- Develop and execute local sales and marketing initiatives.
- Monitor branch performance and report on key metrics to senior management.
Requirements
- Proven experience as a Branch Manager or in a similar retail management role.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in inventory management and point-of-sale systems.
- A deep understanding of retail operations and customer service principles.
- Ability to work flexible hours, including weekends and holidays.
What We Offer
- Competitive remuneration package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to be part of a mission-driven organization making a positive community impact.