Bancassurance Manager at Old Mutual Kenya | Nairobi, Kenya
Company/Recruiter: Old Mutual Kenya
Opportunity snapshot
A practical decision guide for this role: compare the facts below with your experience before applying.
Opportunity type
Job
Location
Kenya, Nairobi
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Old Mutual Kenya
Prepare your application
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Over six years of experience in the insurance industry, with a focus on Bancassurance distribution channels and successful sales lead closure.; A Bachelor's degree in Commerce, Business Administration, or a rel…. Use one concrete example that shows you can Lead the execution of the bancassurance strategy and the performance of the bancassurance portfolio across Life, General, Medical,...
Check before applying: Confirm that Kenya, Nairobi and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
- Job Title: Bancassurance Manager
- Employer: Old Mutual Kenya
- Location: Nairobi, Kenya
- Job Type: Full Time
About the Employer
- Old Mutual Kenya is part of a larger group that provides solutions in long-term savings, asset management, and investment.
- The company offers solutions to both individuals and corporations.
- Their core values are Respect, Integrity, Accountability, and Pushing beyond boundaries.
Key Responsibilities
- Lead the execution of the bancassurance strategy and the performance of the bancassurance portfolio across Life, General, Medical, and Pensions product lines.
- Drive sustainable, customer-focused distribution through bank and partner channels, ensuring strong collections, high service quality, effective complaint resolution, and optimal team performance.
- Oversee portfolio growth, balancing new business, retention, customer value, and sustainable revenue across corporate life, retail life, group life, general, medical, and pensions.
- Manage portfolio performance, including revenue, costs, budgets, and forecasts within delegated authority, identifying performance gaps and directing corrective actions.
- Assess market, channel, and customer opportunities, recommending product, pricing, service, or distribution changes to enhance competitiveness and portfolio outcomes.
- Monitor bank performance, address reasons for failure, and implement strategies to capitalize on unfolding opportunities.
- Conduct joint field work with Branch Relationship Managers and regional managers to support business generation efforts.
- Set sales targets and performance goals for sales teams, monitor sales activities, track performance metrics, and report regularly to senior management.
- Implement effective sales strategies to maximize revenue generation and market penetration.
- Foster a customer-centric culture within the bancassurance team, prioritizing service quality and customer satisfaction.
- Address customer inquiries, complaints, and feedback promptly and professionally.
- Establish oversight and accountability for collections across the portfolio, collaborating with partners to improve payment completion and resolve arrears, failed payments, and process bottlenecks.
- Cultivate team capability, collaboration, performance, and the delivery of strategic initiatives.
Requirements
- Over six years of experience in the insurance industry, with a focus on Bancassurance distribution channels and successful sales lead closure.
- A Bachelor's degree in Commerce, Business Administration, or a related discipline.
- Must possess an ALMI qualification and demonstrate progress towards an FLMI, AIIK, or ACII qualification.
- Proven experience in bancassurance sales management or related roles within the financial services industry.
- In-depth knowledge of insurance products, regulations, and market trends.
- Strong leadership abilities with a demonstrated capacity to motivate and inspire teams.
- Excellent communication, analytical, negotiation, and interpersonal skills.
- Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills.
- A customer-centric mindset with problem-solving abilities.
- Strong interpersonal skills and emotional intelligence.
- Discretion and confidentiality in handling personal and policy data.
- Attention to detail and accuracy in service delivery.
- Knowledge of life insurance products and operations is considered an advantage.
- An FLMI qualification is considered an added advantage.
How to Apply
- Ensure you meet all the stated requirements for the role.
- Prepare an up-to-date CV and any other required documents.
- Apply using the "Apply Now" button on this page.
- Submit your application before the closing date if one is specified.
Application Tips
- Highlight your experience in bancassurance sales management and successful sales lead closure in your application.
- Emphasize your leadership abilities and experience in motivating teams.
- Clearly demonstrate your in-depth knowledge of insurance products, regulations, and market trends.
- Showcase your customer-centric approach and problem-solving skills.
What We Offer
- Full-time employment.
- The opportunity to work in Nairobi, Kenya.
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