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Canada, Toronto

Associate Software Developer at genesys | Toronto, Canada

Company/Recruiter: genesys

Published on: Nov 13, 2026
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Opportunity snapshot

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Opportunity type

Job

Location

Canada, Toronto

Work arrangement

Location-based; remote work not stated

Compensation

Not disclosed

Employer

genesys

Prepare your application

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MorrJobs preparation notes

Role shape: Responsibility-led role with a detailed skills profile.

Evidence to prepare: Connect your CV or portfolio to Possess zero to two years of professional software development experience, which can include internships, co-op placements, or equivalent practical experience.; Demonstrate foundational experience with object-o…. Use one concrete example that shows you can Develop full-stack Workforce Management capabilities to enhance how enterprise customers plan, manage, and support their workforces...

Check before applying: Confirm that Canada, Toronto and the stated work arrangement suit you.

  • No closing date is listed; confirm that the opportunity is still open before applying.
  • The application route is available to verified Talent accounts.
  • Compensation is not disclosed in the listing; confirm it during the employer's process.
This listing is for an Associate Software Developer position at Genesys. The role involves contributing to the development of AI-powered customer experience solutions.

Job Overview

  • Job Title: Associate Software Developer
  • Employer: Genesys
  • Location: Toronto, Canada
  • Job Type: Full-time
  • Work Arrangement: On-site
  • Closing Date: 7 days ago

About the Employer

At Genesys, the company helps organizations create better customer experiences through AI-powered experience orchestration. Their platform connects people, systems, data, and AI to enable organizations to deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Key Responsibilities

  • Develop full-stack Workforce Management capabilities to enhance how enterprise customers plan, manage, and support their workforces.
  • Construct robust and scalable backend services and APIs utilizing Kotlin, Spring Boot, AWS Lambda, and associated cloud technologies.
  • Create user-friendly, accessible, and responsive front-end experiences with TypeScript, Vue.js, HTML, and CSS/LESS.
  • Collaborate with engineers, product managers, designers, and other cross-functional partners to transform customer and product requirements into high-quality software.
  • Produce clean, maintainable, and well-tested code that improves product quality and supports the long-term evolution of the WEM platform.
  • Address software defects across the entire technology stack by employing monitoring, debugging, and root-cause analysis to enhance service reliability and customer experience.
  • Participate in code reviews, technical discussions, automated testing, and continuous improvement initiatives, while also expanding engineering judgment through collaboration with experienced team members.
  • Enhance the performance, security, reliability, and scalability of WEM capabilities used by enterprise customers.

Requirements

  • Possess zero to two years of professional software development experience, which can include internships, co-op placements, or equivalent practical experience.
  • Demonstrate foundational experience with object-oriented programming and modern software development principles.
  • Have experience with, or a proven ability to learn, backend development using Kotlin, Java, Spring Boot, or similar technologies.
  • Show experience with front-end development using JavaScript or TypeScript and a modern framework such as Vue.js, React, or Angular.
  • Possess working knowledge of HTML and CSS, including the development of responsive and accessible user interfaces.
  • Be familiar with cloud technologies and services, with a preference for AWS, including serverless technologies like AWS Lambda.
  • Understand software engineering practices such as version control, automated testing, code reviews, debugging, and continuous integration.
  • Be familiar with AI-assisted development tools and have an interest in using AI responsibly to support software development, learning, problem-solving, and productivity.
  • Exhibit strong problem-solving and communication skills, with the capacity to collaborate effectively within a cross-functional software development team.

What We Offer

  • Comprehensive extended group health coverage.
  • Generous paid time off, encompassing vacation and personal leave.
  • A retirement savings program that includes employer RRSP matching up to a specified maximum amount.
  • Family-friendly benefits, such as parental leave top-up and adoption assistance.
  • Opportunities for growth and development through access to learning resources and internal mobility programs.
  • The opportunity to build, support, and operate AI-powered technology used by over 8,000 organizations globally.
  • A flexible-first culture within a global team of nearly 7,000 employees.
  • The chance to build future-ready skills through mentorship, learning programs, leadership development, and education support.
  • Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs.
  • Genesys is Great Place to Work® certified in 17 countries.
  • The job is full-time and on-site in Toronto, Canada.

How to Apply

  • Carefully read through all stated requirements for the role.
  • Prepare an up-to-date CV and any other necessary documents.
  • Click the "Apply Now" button on this page to submit your application.
  • Ensure your application is submitted before the closing date.

Application Tips

  • Highlight any experience you have with object-oriented programming and modern software development principles in your application.
  • Emphasize your experience with backend development technologies like Kotlin, Java, or Spring Boot, or your demonstrated ability to learn them.
  • Showcase your front-end development skills using JavaScript or TypeScript with a modern framework, and your knowledge of HTML and CSS.
  • Mention any familiarity you have with cloud technologies, particularly AWS and serverless computing.
  • Detail your understanding of software engineering practices such as version control, automated testing, and code reviews.

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