Multi Site Customer Service Coordinator at our team as an | Los Angeles, USA

Customer
Worldwide
June 7, 2026
Full Time
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Job Overview

  • Date Posted
    June 7, 2026
  • Country
    Worldwide
  • Expiration date
    --

Job Description

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Join our dynamic team in Los Angeles, USA, as an Area Customer Service Coordinator. We are seeking a dedicated and organized individual to oversee customer service operations across multiple sites within the Torrance and South Los Angeles areas. This is a vital role requiring strong communication, problem-solving, and leadership skills to ensure exceptional customer experiences. This is not a remote position; the successful candidate must reside within the specified geographic area.

Job Overview

The Area Customer Service Coordinator will be responsible for managing and coordinating customer service functions across designated locations, ensuring consistency in service delivery and upholding our company’s commitment to client satisfaction.

Key Responsibilities

  • Oversee and guide customer service representatives at multiple sites.
  • Implement and maintain high standards of customer service protocols.
  • Address and resolve escalated customer inquiries and complaints efficiently.
  • Train and mentor staff on service excellence and product knowledge.
  • Monitor performance metrics and identify areas for improvement.
  • Collaborate with site managers to ensure seamless service operations.

    • Requirements

  • Proven experience in customer service management or a related field.
  • Excellent communication, interpersonal, and conflict-resolution skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with customer service software and tools.
  • Must reside in the Torrance or South Los Angeles Area.

    • What We Offer

  • Competitive compensation package.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative team environment.
  • Comprehensive benefits package.
  • The chance to make a significant impact on our customer experience.

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