Multi-Site Customer Service Coordinator

Are you a detail-oriented professional with exceptional communication skills? We’re seeking a dedicated Multi-Site Customer Service Coordinator to join our growing team in the South Los Angeles area. This is an excellent opportunity to make a direct impact on customer satisfaction while managing operations across multiple locations.

Job Overview

As a Multi-Site Customer Service Coordinator, you will serve as a vital link between our customers and internal teams. You’ll manage inquiries, resolve issues, and ensure seamless service delivery across all assigned sites. This role requires someone who thrives in a fast-paced environment and takes pride in delivering exceptional customer experiences.

Key Responsibilities

• Handle customer inquiries via phone, email, and in-person at multiple locations
• Process orders, payments, and service requests with accuracy and efficiency
• Troubleshoot customer concerns and coordinate resolutions
• Maintain detailed records and documentation for all customer interactions
• Collaborate with site managers to ensure consistent service standards
• Support scheduling and administrative tasks across assigned locations

Requirements

• Must reside in Torrance or South Los Angeles Area (non-remote position)
• High school diploma or equivalent
• 2+ years customer service experience
• Proficient with computer systems and CRM software
• Excellent organizational and communication skills

What We Offer

• Competitive benefits package
• Professional development opportunities
• Supportive team environment