Junior Account Manager (Technical) – Mining & Steel Industry

Kloverharris Limited, a leading Human Resources and IT Consulting firm, is seeking a talented Junior Account Manager (Technical) to join our dynamic team in Kuala Lumpur, Malaysia. This role offers an exciting opportunity to support our mining and steel industry clients while developing your technical account management expertise. You’ll work alongside experienced professionals who are committed to delivering innovative solutions that drive business performance and operational excellence.

Job Overview

As a Junior Account Manager (Technical), you will serve as a liaison between our clients in the mining and steel sectors and our internal technical teams. You’ll manage client relationships, coordinate technical implementations, and ensure service delivery meets international standards while supporting account growth within this specialized industry vertical.

Key Responsibilities

• Manage client communications and coordinate technical project implementations
• Monitor service delivery and identify opportunities for solution optimization
• Conduct needs assessments and present tailored technical solutions
• Maintain detailed account records and prepare progress reports
• Support business development initiatives within assigned accounts
• Collaborate with technical teams to resolve client issues efficiently

Requirements

• Bachelor’s degree in Engineering, Business, or related field
• 1-2 years of account management or client-facing technical experience
• Strong understanding of mining or steel industry operations
• Excellent communication and interpersonal skills
• Proficiency in CRM software and MS Office Suite
• Ability to work independently and manage multiple priorities

What We Offer

• Professional development and industry-specific training programs
• Exposure to international best practices and innovative solutions
• Collaborative work environment with experienced mentors
• Comprehensive benefits package and career advancement opportunities
• Flexible working arrangements and modern office facilities