Branch Operations & Business Development Manager at Quantum Travels Limited | Nigeria

Quantum Travels Limited, Nigeria’s Foremost and leading Travel Management Company, is seeking a dynamic and results-oriented Branch Operations & Business Development Manager to join our esteemed team. With nearly two decades of dedicated service and consistent growth, we are committed to providing world-class travel solutions to our corporate clients, travel partners, and walk-in customers. If you are a strategic leader with a passion for operational excellence and revenue generation within the travel industry, we invite you to contribute to our continued success.

Job Overview

The Branch Operations & Business Development Manager will be responsible for overseeing the day-to-day operations of a designated branch, ensuring efficient service delivery, and driving business growth through strategic initiatives and client acquisition. This role requires a blend of operational acumen and a strong commercial drive to expand our market presence and client base.

Key Responsibilities

• Manage and optimize all branch operational processes to ensure seamless travel service delivery.
• Develop and implement strategic business development plans to increase revenue and market share.
• Build and maintain strong relationships with new and existing clients, travel partners, and stakeholders.
• Lead and mentor branch staff, fostering a high-performance culture.
• Monitor branch performance, analyze key metrics, and implement corrective actions as needed.
• Identify and pursue new business opportunities within the Nigerian travel market.
• Ensure compliance with company policies and industry regulations.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.
• Proven experience in operations management and business development within the travel industry, preferably in Nigeria.
• Demonstrated success in achieving sales targets and expanding client portfolios.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of the Nigerian travel market and its dynamics.
• Proficiency in relevant travel management software and CRM systems.
• Ability to analyze data and make informed strategic decisions.

What We Offer

• Opportunity to lead operations and drive growth in a leading travel management company.
• A dynamic and supportive work environment.
• Continuous professional development and training opportunities.
• Competitive compensation and benefits package.
• Be part of a reputable organization with a strong brand presence.