Tech Support Officer at Dotts Media House | Lagos, Nigeria
Company/Recruiter: Dotts Media House
✦ AI Summary
Dotts Media House, a prominent digital marketing firm in Africa, is seeking a dedicated Tech Support Officer to join their team.
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MorrJobs editorial notes
Our reading of this this opportunity Tech Support Officer opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Dotts Media House. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Proven experience in a technical support role.; Proficiency in troubleshooting common IT problems.. Use one concrete example that shows you can Provide first-level technical support to internal users..
Before applying
Confirm that Nigeria, Lagos and the stated work arrangement suit you, check the closing date of Oct 7, 2026.
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Job Overview
This position requires a proactive individual adept at providing technical assistance and resolving IT-related issues within Dotts Media House. The Tech Support Officer will be a key player in supporting the company's mission to enhance client reach and engagement.Key Responsibilities
- Provide first-level technical support to internal users.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and peripherals.
- Assist with user account management and access control.
- Maintain IT inventory and documentation.
Requirements
- Proven experience in a technical support role.
- Proficiency in troubleshooting common IT problems.
- Familiarity with various operating systems and software applications.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer
- Opportunity to work with a leading digital marketing firm.
- A dynamic and collaborative work environment.
- Exposure to diverse technological challenges.
- Contribution to impactful marketing campaigns.
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