Support Engineer (APAC) at Supabase
Company/Recruiter: Supabase
✦ AI Summary
Supabase is seeking a dedicated Support Engineer (APAC) to join our growing team. As a fully remote company, we empower developers with a comprehensive backend solution built on Postgres, offering services like Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.
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MorrJobs editorial notes
Our reading of this this opportunity Support Engineer (Apac) opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Supabase. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Proven experience in a technical support or customer-facing engineering role.; Strong understanding of PostgreSQL and its ecosystem.. Use one concrete example that shows you can Respond to and resolve customer support tickets promptly and professionally..
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Job Overview
This position focuses on providing exceptional technical support to Supabase users within the Asia-Pacific region. You will troubleshoot issues, answer technical questions, and help users leverage our platform effectively.Key Responsibilities
- Respond to and resolve customer support tickets promptly and professionally.
- Diagnose and troubleshoot technical issues related to Supabase services.
- Provide clear and concise technical guidance to users.
- Collaborate with engineering teams to identify and report product bugs or improvements.
- Contribute to our knowledge base and documentation.
Requirements
- Proven experience in a technical support or customer-facing engineering role.
- Strong understanding of PostgreSQL and its ecosystem.
- Familiarity with cloud platforms and backend development concepts.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
What We Offer
- The opportunity to work with a leading open-source Postgres development platform.
- A fully remote work environment.
- Collaborate with a passionate and skilled team.
- Contribute to a product used by developers worldwide.
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