Support Engineer (APAC) at Supabase
Company/Recruiter: Supabase
✦ AI Summary
Supabase is seeking a dedicated Support Engineer (APAC) to join our growing team. As a fully remote company, we empower developers with a comprehensive backend solution built on Postgres, offering services like Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.
Ask MorrJobs AI
Understand this opportunity, assess your fit, or prepare your application.
MorrJobs application guide
This this opportunity Support Engineer (Apac) opening is best approached with a focused application that connects your recent experience to the problems Supabase is likely trying to solve in Remote. Before applying, read the full description, confirm the application method, and tailor your CV or portfolio so the first few lines clearly match the responsibilities below.
Who should pay attention
Candidates who can show practical evidence for the listed requirements and can work effectively in remote or distributed work should review this role carefully.
Application tip
Use the job title and two or three matching skills from the requirements in your CV summary or cover message. Keep it specific, measurable, and relevant to this role.
Before you apply
Check the deadline, salary or benefit details where provided, and the employer profile. Avoid paying unofficial fees or sharing sensitive documents outside the stated application process.
Job Overview
This position focuses on providing exceptional technical support to Supabase users within the Asia-Pacific region. You will troubleshoot issues, answer technical questions, and help users leverage our platform effectively.Key Responsibilities
- Respond to and resolve customer support tickets promptly and professionally.
- Diagnose and troubleshoot technical issues related to Supabase services.
- Provide clear and concise technical guidance to users.
- Collaborate with engineering teams to identify and report product bugs or improvements.
- Contribute to our knowledge base and documentation.
Requirements
- Proven experience in a technical support or customer-facing engineering role.
- Strong understanding of PostgreSQL and its ecosystem.
- Familiarity with cloud platforms and backend development concepts.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
What We Offer
- The opportunity to work with a leading open-source Postgres development platform.
- A fully remote work environment.
- Collaborate with a passionate and skilled team.
- Contribute to a product used by developers worldwide.