Relationship/Loan Officer at Human Capital Outsourcing Limited | Mwea-Kirinyaga County, Kenya
Company/Recruiter: Human Capital Outsourcing Limited
Opportunity snapshot
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Opportunity type
Job
Location
Kenya, Mwea-Kirinyaga County
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Human Capital Outsourcing Limited
Prepare your application
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to A Diploma or Degree in Business, Finance, Economics, Marketing, or a related field is required.; A minimum of 2 years' experience in microfinance, SACCO, banking, or credit operations is necessary.. Use one concrete example that shows you can Identify and recruit new clients for revolving credit facilities..
Check before applying: Confirm that Kenya, Mwea-Kirinyaga County and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
- Job Title: Relationship/Loan Officer
- Employer: Human Capital Outsourcing Limited
- Location: Mwea-Kirinyaga County
- Job Type: Full Time
- Work Arrangement: Field-based with travel
- Closing Date: 2026-11-30
About the Employer
Human Capital Outsourcing Limited began its operations in 2017 and functions as a strategic partner for businesses, focusing on HR consultancy. They are dedicated to excellence and have experienced continuous growth and learning.
Key Responsibilities
- Identify and recruit new clients for revolving credit facilities.
- Market and sell the organization's loan products.
- Conduct customer needs assessments and financial evaluations.
- Receive and process loan applications.
- Verify customer information and supporting documentation.
- Conduct credit appraisal and risk assessment.
- Recommend loan approvals within delegated authority.
- Prepare loan documentation and facilitate disbursements.
- Build and maintain strong customer relationships.
- Educate clients on loan terms, repayment obligations, and financial literacy.
- Monitor loan utilization and portfolio performance.
- Follow up on due repayments and minimize portfolio at risk (PAR).
- Manage delinquent accounts and support debt recovery efforts.
- Achieve assigned loan disbursement and collection targets.
- Maintain accurate customer records and CRM updates.
- Conduct regular market intelligence and competitor analysis.
- Cross-sell additional financial products and services.
- Ensure compliance with company policies and regulatory requirements.
- Prepare daily, weekly, and monthly performance reports.
- Represent the organization professionally within assigned markets.
Requirements
- A Diploma or Degree in Business, Finance, Economics, Marketing, or a related field is required.
- A minimum of 2 years' experience in microfinance, SACCO, banking, or credit operations is necessary.
- Experience managing revolving credit products is highly desirable for this role.
- Strong knowledge of credit appraisal and loan processing is essential.
- Proven experience in sales and portfolio growth is a key requirement.
- A good understanding of debt collection and recovery processes is needed.
- Proficiency in Microsoft Office and digital lending systems is expected.
- A valid riding licence or driving licence is considered an advantage.
- Willingness to work in the field and travel within assigned territories is necessary.
- Strong sales and negotiation skills will be beneficial.
- Excellent customer relationship management abilities are important.
- The ability to perform credit analysis is required.
- Strong communication skills are essential for this position.
- A target-driven mindset is crucial for success.
- Problem-solving ability will be valuable in this role.
- Financial literacy is a necessary skill.
- Effective time management is expected.
- High integrity is a fundamental requirement.
- Attention to detail is important for accurate record-keeping and processing.
- Resilience and adaptability are needed to navigate a dynamic environment.
- The ability to work as a team player is valued.
What We Offer
- This is a full-time position.
- The role is based in Mwea-Kirinyaga County.
- There are 5 positions available.
- The application deadline is 2026-11-30.
How to Apply
- Carefully review all stated requirements and responsibilities.
- Prepare an up-to-date CV and any other requested documents.
- Submit your application using the Apply Now button on this page.
- Ensure your application is submitted before the closing date of 2026-11-30.
Application Tips
- Highlight your experience in microfinance, SACCO, banking, or credit operations in your application.
- Emphasize any previous experience you have managing revolving credit products.
- Showcase your proven track record in sales and portfolio growth.
- Detail your proficiency with Microsoft Office and digital lending systems.
- Be prepared to discuss your willingness to work in the field and travel within assigned territories.
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