Mid-Market Implementation Specialist at Ashby | European Union (Remote)
Company/Recruiter: Ashby
Opportunity snapshot
A practical decision guide for this role: compare the facts below with your experience before applying.
Opportunity type
Job
Location
European Union (Remote)
Work arrangement
Remote
Compensation
£95,000/year
Closing date
Oct 28, 2027
Employer
Ashby
Prepare your application
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in customer implementation, onboarding, or a similar client-facing role.; Strong understanding of software implementation processes.. Use one concrete example that shows you can Manage multiple mid-market client implementations concurrently..
Check before applying: Confirm that European Union (Remote) and the stated work arrangement suit you, check the closing date of Oct 28, 2027.
- Apply before Oct 28, 2027.
- The application route is available to verified Talent accounts.
Job Overview
The Mid-Market Implementation Specialist will guide new clients through the entire implementation process, ensuring they successfully adopt and utilize Ashby's platform. This role requires a proactive approach to problem-solving and a deep understanding of customer needs.Key Responsibilities
- Manage multiple mid-market client implementations concurrently.
- Conduct discovery calls and needs assessments to understand client goals.
- Configure and customize Ashby's platform to meet specific client requirements.
- Provide training and ongoing support to end-users.
- Act as a primary point of contact for clients throughout the implementation lifecycle.
- Collaborate with internal teams to ensure a cohesive customer experience.
Requirements
- Proven experience in customer implementation, onboarding, or a similar client-facing role.
- Strong understanding of software implementation processes.
- Excellent communication, interpersonal, and presentation skills.
- Ability to manage projects and prioritize effectively.
- Proactive problem-solver with a client-centric mindset.
What We Offer
- Opportunity to work with a dynamic and rapidly growing company.
- A collaborative and supportive team environment.
- Chance to make a significant impact on customer success.
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