IT Officer at Movenpick Hotels & Resorts | Lagos, Nigeria
Company/Recruiter: Movenpick Hotels & Resorts
Opportunity snapshot
A practical decision guide for this role: compare the facts below with your experience before applying.
Opportunity type
Job
Location
Nigeria, Lagos
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Movenpick Hotels & Resorts
Prepare your application
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Possess 1 to 2 years of experience in an IT Support, Service Desk, Help Desk, or a comparable role.; Have experience supporting Microsoft 365 applications and Windows environments.. Use one concrete example that shows you can Provide first-level technical support and troubleshooting for helpdesk requests from staff across all locations, aiming to meet or exceed service leve….
Check before applying: Confirm that Nigeria, Lagos and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
- Job Title: IT Officer
- Employer: Movenpick Hotels & Resorts
- Location: Lagos, Nigeria
- Job Type: Full Time
- Work Arrangement: On-site
- Closing Date: November 13, 2026
About the Employer
Movenpick Hotels & Resorts operates the Movenpick Hotel Ikoyi Lagos, which is located at the gateway to Victoria Island within the business district of Ikoyi. This hotel offers an urban oasis with lush gardens, providing 181 rooms and luxurious suites that feature classic comfort, Wi-Fi, and essential amenities.
Key Responsibilities
- Provide first-level technical support and troubleshooting for helpdesk requests from staff across all locations, aiming to meet or exceed service level agreements for response and resolution times.
- Troubleshoot issues related to desktops, email, and websites.
- Install, configure, and maintain hardware and software applications, ensuring all software is properly licensed, up-to-date, and secure.
- Perform routine maintenance on computers, networks, and IT equipment.
- Assist with project installations, system configurations, and infrastructure upgrades, including supporting Capex server and PC replacement rollouts.
- Set up and manage user accounts and permissions.
- Document issues and their resolutions within the helpdesk system.
- Create self-help guides and provide support training to staff.
Requirements
- Possess 1 to 2 years of experience in an IT Support, Service Desk, Help Desk, or a comparable role.
- Have experience supporting Microsoft 365 applications and Windows environments.
- Demonstrate strong troubleshooting and problem-solving skills.
- Exhibit excellent communication and interpersonal skills.
- Be capable of prioritizing tasks and managing multiple competing requests effectively.
- Maintain a customer-focused approach with a genuine desire to assist others.
How to Apply
- Carefully read all stated requirements for the position.
- Prepare an up-to-date CV and any other requested documents.
- Submit your application by clicking the Apply Now button on this page.
- Ensure your application is submitted before the closing date of November 13, 2026.
Application Tips
- Highlight your experience in providing first-level technical support and troubleshooting in your application.
- Emphasize your proficiency with Microsoft 365 applications and Windows environments.
- Showcase your strong problem-solving abilities and customer-focused attitude.
- Detail your experience in managing user accounts and permissions.
What We Offer
- Full-time employment
- Location in Lagos, Nigeria
- Closing date of November 13, 2026
- The employer is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
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