Hotel Manager at Residency Hotel | Nigeria
Company/Recruiter: Residency Hotel
✦ AI Summary
Residency Hotels & Resorts is a distinguished hospitality brand built on a century of experience delivering exceptional guest experiences.
Job Overview
The Hotel Manager is responsible for overseeing all aspects of hotel operations, ensuring guest satisfaction, maintaining service excellence, and achieving financial targets. This position requires strategic leadership, operational expertise, and a commitment to our hospitality heritage.
Key Responsibilities
- Direct all hotel departments and staff to ensure seamless daily operations
- Maintain high standards of guest service and satisfaction across all touchpoints
- Manage budgets, revenue optimization, and financial performance
- Develop and implement operational policies and procedures
- Oversee staff recruitment, training, and development
- Maintain property standards and facility management
- Build and nurture relationships with key clients and stakeholders
- Ensure compliance with health, safety, and regulatory requirements
Requirements
- Minimum 5+ years hotel management experience
- Proven track record in P&L management and revenue growth
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of hospitality systems and software
- Degree in Hotel Management or related field preferred
What We Offer
- Competitive remuneration package
- Professional development opportunities
- Collaborative work environment within a heritage hospitality brand
- Career growth potential within our expanding portfolio