Fraud Ops Specialist at Imprint
Company/Recruiter: Imprint
✦ AI Summary
Imprint is revolutionizing customer loyalty by enabling top brands to build deeper, more rewarding relationships through innovative co-branded credit card programs.
Job Overview
We are seeking a detail-oriented and proactive Fraud Operations Specialist to join our growing remote team. In this vital role, you will be instrumental in identifying, investigating, and mitigating fraudulent activities, ensuring the integrity and security of Imprint's financial products and user base. Your expertise will directly contribute to maintaining customer trust and protecting company assets.Key Responsibilities
- Monitor and analyze transaction data for suspicious patterns and potential fraud.
- Investigate confirmed and suspected fraudulent activities, gathering necessary evidence.
- Implement and refine fraud detection rules and alert systems.
- Collaborate with internal teams and external partners to resolve fraud cases.
- Document all fraud-related findings and actions taken.
- Stay abreast of emerging fraud trends and best practices in the financial industry.
Requirements
- Proven experience in fraud detection and prevention, preferably within the fintech or financial services sector.
- Strong analytical skills with the ability to interpret complex data sets.
- Excellent communication and interpersonal skills.
- Proficiency in using fraud detection tools and platforms.
- Ability to work independently and as part of a remote team.
- High level of integrity and attention to detail.
What We Offer
- The opportunity to work remotely for a fast-growing and innovative company.
- A collaborative and supportive team environment.
- Competitive compensation and benefits package.
- Opportunities for professional development and career advancement.
- Be part of a mission to redefine customer loyalty.