Forward Deployment Engineer, AI – Canada Remote at PerfectServe | Canada (Remote)
Company/Recruiter: PerfectServe
Published on: 11:02 PM | Sep 5, 2026
✦ AI Summary
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily to become a trusted partner for healthcare organizations across North America. We are seeking a Forward Deployment Engineer, AI to join our innovative team and help drive the adoption and optimization of our AI-powered clinical communication platform.
Job Overview
As a Forward Deployment Engineer, AI at PerfectServe, you will serve as a technical bridge between our product development team and our healthcare clients. You will be responsible for deploying, configuring, and optimizing AI-driven solutions in clinical environments, ensuring seamless integration with existing healthcare workflows and maximum value realization for our customers.
Key Responsibilities
- Deploy and configure AI communication solutions at client sites, ensuring compliance with healthcare standards and security protocols
- Provide technical guidance to healthcare organizations on best practices for AI implementation in clinical settings
- Collaborate with product and support teams to identify and resolve deployment challenges
- Conduct training sessions and documentation for end-users and IT administrators
- Monitor system performance and provide ongoing optimization recommendations
- Gather client feedback to inform product improvements and feature enhancements
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field
- Experience with AI/ML deployment and healthcare IT systems
- Strong problem-solving and communication skills
- Ability to work independently and manage multiple projects remotely
- Knowledge of HIPAA compliance and healthcare data security
What We Offer
- Competitive compensation and comprehensive benefits package
- Remote work flexibility across Canada
- Professional development and training opportunities
- Collaborative culture focused on innovation in healthcare technology