Data Services Reports & Insights Analyst at Cloudbeds | United States (Remote)
Company/Recruiter: Cloudbeds
✦ AI Summary
Cloudbeds is transforming the hospitality industry with intelligent software solutions that power properties across 150 countries.
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Job Overview
We're seeking a talented Data Services Reports & Insights Analyst to join our growing team. You'll be responsible for developing and maintaining comprehensive reporting solutions, creating actionable insights, and supporting our customers in making data-driven decisions. This role bridges analytics, customer success, and product development to deliver exceptional value to our hospitality clients worldwide.Key Responsibilities
- Design and develop custom reports and dashboards using our data analytics platform
- Analyze customer data to identify trends, patterns, and opportunities for business optimization
- Collaborate with product and customer success teams to understand reporting requirements
- Document reporting methodologies and best practices for internal and external stakeholders
- Provide technical support and guidance to customers implementing analytical solutions
- Continuously improve existing reports based on user feedback and evolving business needs
Requirements
- 3+ years of experience in data analytics, business intelligence, or related field
- Proficiency in SQL, data visualization tools, and analytics platforms
- Strong communication skills with ability to translate complex data for diverse audiences
- Experience in hospitality, SaaS, or customer-facing analytics roles preferred
- Problem-solving mindset with attention to accuracy and detail
What We Offer
- Competitive benefits and professional development opportunities
- Remote work flexibility with a collaborative, innovative team environment
- Impact on a platform serving the global hospitality industry
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