Customer Service Officer at Resource Intermediaries Limited | Lagos, Nigeria
Company/Recruiter: Resource Intermediaries Limited
✦ AI Summary
Resource Intermediaries Limited is seeking a motivated and customer-focused individual to join our team as a Customer Service Officer.
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MorrJobs editorial notes
Our reading of this this opportunity Customer Service Officer opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Resource Intermediaries Limited. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to Excellent verbal and written communication skills.; Strong interpersonal and active listening abilities.. Use one concrete example that shows you can Respond promptly and professionally to customer inquiries via various communication channels..
Before applying
Confirm that Nigeria, Lagos and the stated work arrangement suit you, check the closing date of Oct 19, 2026.
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Job Overview
We are looking for a diligent Customer Service Officer to manage client interactions, address queries, and ensure client satisfaction. The ideal candidate will possess strong communication skills and a proactive approach to problem-solving, aligning with Resource Intermediaries Limited's commitment to easing business burdens.Key Responsibilities
- Respond promptly and professionally to customer inquiries via various communication channels.
- Provide accurate information regarding our services and processes.
- Resolve customer issues and complaints efficiently and effectively.
- Maintain customer records and update databases as necessary.
- Contribute to a positive customer experience through polite and helpful interactions.
Requirements
- Excellent verbal and written communication skills.
- Strong interpersonal and active listening abilities.
- Proficiency in using customer service software and tools.
- Ability to manage multiple tasks and prioritize effectively.
- A customer-centric attitude and a commitment to service excellence.
What We Offer
- The opportunity to work with a well-established and respected management firm.
- A supportive and collaborative work environment.
- Professional development opportunities.
- The chance to make a significant impact on client satisfaction.