Customer & Field Marketing Manager – US Remote at PerfectServe | Remote
Company/Recruiter: PerfectServe
Published on: 5:00 PM | Aug 19, 2026
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✦ AI Summary
PerfectServe is a recognized leader in the health IT sector, dedicated to revolutionizing clinical communication and physician scheduling.
PerfectServe is a recognized leader in the health IT sector, dedicated to revolutionizing clinical communication and physician scheduling. Since our founding in 1997, we have consistently delivered innovative solutions that enhance patient care coordination and operational efficiency within healthcare organizations. We are seeking a dynamic and experienced Customer & Field Marketing Manager to join our US-based remote team.
Job Overview
The Customer & Field Marketing Manager will be instrumental in developing and executing strategic marketing initiatives to drive customer engagement, advocacy, and market penetration across the United States. This role requires a blend of strategic thinking, hands-on execution, and strong collaboration skills to connect with our target audience and reinforce PerfectServe's position as a trusted partner in healthcare technology.Key Responsibilities
- Develop and implement integrated customer and field marketing strategies to support business objectives.
- Create compelling marketing collateral, campaigns, and programs that resonate with healthcare professionals.
- Manage and optimize customer marketing efforts, including advocacy programs, case studies, and testimonials.
- Coordinate field marketing activities, such as trade shows, webinars, and local events.
- Collaborate closely with sales, product, and customer success teams to ensure alignment and drive demand generation.
- Analyze marketing campaign performance and provide actionable insights for continuous improvement.
Requirements
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Proven experience in customer marketing and/or field marketing, preferably within the health IT or SaaS industry.
- Demonstrated ability to develop and execute successful marketing campaigns.
- Excellent written and verbal communication skills, with a talent for crafting persuasive messaging.
- Strong project management and organizational abilities.
- Proficiency in marketing automation and CRM tools is a plus.
What We Offer
- The opportunity to work remotely within the United States.
- A collaborative and supportive work environment.
- The chance to contribute to a growing and impactful company in the health IT space.
- Competitive benefits package.
- Professional development opportunities.