Account Manager | Mid-Market at Ramp | USA (Remote)
Company/Recruiter: Ramp
✦ AI Summary
Ramp is revolutionizing the way businesses manage their finances with intelligent, automated infrastructure.
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MorrJobs editorial notes
Our reading of this this opportunity Account Manager | Mid Market opening: it is a responsibility-led role with a detailed skills profile role for candidates who can show evidence that matches the responsibilities and requirements published by Ramp. The notes below are MorrJobs guidance based on this listing, not claims made by the employer.
What to demonstrate
Connect your CV or portfolio to 3+ years of experience in Account Management, Customer Success, or a related client-facing role, preferably within SaaS or FinTech.; Proven track record of managing and growing mid-market client relationships.. Use one concrete example that shows you can Manage a portfolio of mid-market accounts, building strong, lasting relationships with key stakeholders..
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Job Overview
Ramp is seeking a motivated and results-oriented Account Manager to join our growing Mid-Market team. In this remote role, you will be responsible for nurturing and expanding relationships with our valued mid-market clients, ensuring their success with Ramp's innovative platform. You will act as a trusted advisor, driving adoption, identifying growth opportunities, and delivering exceptional customer experiences.Key Responsibilities
- Manage a portfolio of mid-market accounts, building strong, lasting relationships with key stakeholders.
- Drive product adoption and utilization, ensuring clients maximize the value of Ramp's solutions.
- Identify and pursue upsell and cross-sell opportunities within existing accounts.
- Conduct regular business reviews to assess client needs, provide strategic recommendations, and measure ROI.
- Collaborate with Sales, Product, and Support teams to ensure seamless client experiences.
- Serve as the primary point of contact for client inquiries and escalations.
Requirements
- 3+ years of experience in Account Management, Customer Success, or a related client-facing role, preferably within SaaS or FinTech.
- Proven track record of managing and growing mid-market client relationships.
- Excellent communication, presentation, and interpersonal skills.
- Strong understanding of financial management principles and business operations.
- Ability to thrive in a fast-paced, remote work environment.
- Bachelor's degree in Business, Finance, or a related field, or equivalent practical experience.
What We Offer
- Competitive compensation and equity package.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement.
- A collaborative and inclusive work culture.
- The chance to be part of a rapidly growing company disrupting the FinTech industry.
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