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Account Director at Superside | Germany (Remote)

Company/Recruiter: Superside

Published on: 11:04 AM | Sep 18, 2026
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AI Summary

Superside is seeking an experienced Account Director to lead and grow a portfolio of strategically important enterprise customers.

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Superside is seeking an experienced Account Director to lead and grow a portfolio of strategically important enterprise customers. In this role, you will own the complete customer lifecycle, managing relationships from pre-sale scoping through delivery, renewal, and expansion. You'll be a trusted advisor to C-level executives, driving revenue growth while ensuring exceptional customer satisfaction and retention across your accounts.

Job Overview

As Account Director at Superside, you'll manage high-value enterprise relationships with a focus on strategic growth and long-term partnership development. This is a remote position offering flexibility while maintaining close collaboration with cross-functional teams. You'll combine consultative selling with operational excellence to maximize customer lifetime value.

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Key Responsibilities

  • Develop and execute account strategies aligned with customer business objectives and Superside capabilities
  • Manage end-to-end customer lifecycle including onboarding, delivery oversight, and renewal planning
  • Build strong relationships with executive stakeholders and serve as primary point of contact
  • Identify expansion opportunities and drive revenue growth within existing accounts
  • Collaborate with delivery and operations teams to ensure customer success and satisfaction
  • Monitor account health metrics and proactively address risks or concerns
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Requirements

  • Proven account management or enterprise sales experience (5+ years)
  • Strong negotiation and relationship-building skills
  • Experience managing complex B2B customer relationships
  • Excellent communication and presentation abilities
  • Results-oriented mindset with demonstrated ability to exceed targets
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What We Offer

  • Remote work arrangement with flexibility
  • Competitive compensation package
  • Opportunity to work with leading global brands
  • Professional development and career growth
  • Collaborative, innovative company culture

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