Sales Operations Analyst at ARM Hold Co. | Nigeria

ARM Hold Co., a leading non-bank financial services firm in Nigeria with a strong focus on asset management, is seeking a dynamic and detail-oriented Sales Operations Analyst to join our ARM Life team in Nigeria. As the insurance subsidiary of Asset & Resource Management Company Ltd (ARM), ARM Life, formerly CrystaLife Assurance Plc., upholds ARM’s legacy of excellence and innovation in the financial sector. This role is crucial in supporting our sales initiatives, optimizing processes, and driving efficiency within our growing insurance business.

Job Overview

The Sales Operations Analyst will be instrumental in streamlining sales processes, providing data-driven insights, and supporting the sales team to achieve their objectives. This role requires a proactive individual with strong analytical capabilities and a commitment to operational excellence within the insurance sector.

Key Responsibilities

• Analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Develop and maintain sales dashboards and reports for management review.
• Support the implementation and optimization of sales tools and technologies.
• Collaborate with sales teams to ensure accurate forecasting and pipeline management.
• Assist in the development and execution of sales strategies and initiatives.
• Monitor and report on key performance indicators (KPIs) for the sales department.
• Streamline sales workflows and ensure adherence to operational policies.

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• Proven experience in sales operations, business analysis, or a similar role.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, CRM software).
• Strong understanding of sales processes and methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and as part of a team.

What We Offer

• Opportunity to work with a reputable and established financial services group.
• Engaging and challenging work environment.
• Exposure to diverse aspects of the insurance and asset management industries.
• Professional development and growth opportunities.
• Contribution to the strategic success of ARM Life.