IT Support Specialist at Energy People

Job Description

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Are you seeking a career as an IT Support Specialist ? A fast-growing agribusiness in Igbariam is looking for a reliable and proactive IT professional to join their team. This role is perfect for individuals who are skilled in troubleshooting, supporting IT systems, and ensuring seamless technology operations across the organization.

Role Overview

As an IT Support Specialist, you will be responsible for providing day-to-day technical assistance to staff, maintaining hardware and software systems, and resolving IT issues efficiently. Your work will help minimize downtime and support smooth operations across the company.

Key Responsibilities

The responsibilities for this IT Support Specialist role include:

• Providing first-level technical support for hardware, software, and network issues
• Installing, configuring, and maintaining computers, printers, and other IT equipment
• Troubleshooting system, network, and user-related problems
• Supporting email systems, user accounts, and access management
• Monitoring system performance and escalating complex issues when necessary
• Maintaining IT inventory, asset records, and documentation
• Ensuring data backup, antivirus protection, and adherence to basic cybersecurity practices
• Supporting system upgrades, installations, and IT projects

Requirements for the IT Support Specialist

To excel in this role, candidates should meet the following qualifications:

• Bachelor’s degree, HND, OND, or equivalent in Computer Science, IT, or a related field
• 2–5 years of experience in IT support or helpdesk roles
• Basic knowledge of networking, operating systems, and hardware troubleshooting
• Familiarity with Microsoft Office, Windows OS, and other common business applications
• Strong problem-solving and communication skills
• Ability to work in a fast-paced, user-focused environment

Work Environment

• Office-based with occasional onsite technical support
• May require extended hours to resolve critical issues
• Reporting to IT Manager or Head of HR

Salary and Benefits

This IT Support Specialist role in Anambra offers a competitive compensation and benefits package:

• Monthly salary ranging from ₦250,000 to ₦450,000 net
• One-year company-provided accommodation
• Health insurance coverage
• Transportation support
• 13th month salary

Why Join This Company

Joining this organization gives you the opportunity to work in a fast-growing agribusiness where your technical skills directly contribute to operational efficiency. You will be part of a supportive team, gain exposure to various IT systems, and participate in projects that impact the company’s success.

How to Apply for the IT Support Specialist

Qualified and interested candidates should submit their application through the official link provided by the employer. Only shortlisted candidates will be contacted for the next stage of recruitment.