Business Operations Manager (Banking & Payment Operations) at Waya Multilink | Nigeria

Design
Nigeria
June 4, 2026
Full Time
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Job Overview

  • Date Posted
    June 4, 2026
  • Country
    Nigeria
  • Expiration date
    --

Job Description

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Waya Multilink Limited is a dynamic fintech company revolutionizing digital transactions in Nigeria with its innovative WAYAApp. Launched in November 2018, WAYAApp is a multi-purpose messaging, social media, and mobile payment platform designed to streamline financial operations for businesses, individuals, and non-profit organizations. We are seeking a highly motivated and experienced Business Operations Manager to join our team and play a pivotal role in scaling our banking and payment operations.

Job Overview

The Business Operations Manager will be instrumental in overseeing and optimizing Waya Multilink’s banking and payment operations. This role requires a strategic thinker with a deep understanding of the Nigerian financial landscape and a proven ability to drive efficiency, ensure compliance, and enhance customer experience within a rapidly evolving fintech environment.

Key Responsibilities

  • Manage and optimize daily banking and payment processing operations.
  • Develop and implement operational strategies to improve transaction efficiency and security.
  • Oversee relationships with banking partners and payment gateways.
  • Ensure adherence to all regulatory requirements and compliance standards in Nigeria.
  • Analyze operational data to identify areas for improvement and cost reduction.
  • Lead and mentor the operations team to foster a high-performance culture.
  • Collaborate with product and technology teams to enhance platform functionality.

    • Requirements

  • Bachelor’s degree in Business Administration, Finance, or a related field.
  • Proven experience in banking, payment operations, or financial services management.
  • In-depth knowledge of the Nigerian financial regulatory framework.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and team management capabilities.
  • Proficiency in operational software and financial systems.

    • What We Offer

  • A competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and innovative work environment.
  • The chance to be part of a mission-driven organization shaping the future of digital payments.
  • A collaborative team culture focused on success.

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