Sales Support Officer at AidaCredit | Nigeria

Business
Nigeria
May 16, 2026
Full Time
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Job Overview

  • Date Posted
    May 16, 2026
  • Country
    Nigeria
  • Expiration date
    --

Job Description

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AidaCredit is revolutionizing consumer finance in Nigeria, offering accessible, collateral-free installment payments for mobile phones directly in-store. With a commitment to speed and customer convenience, we enable customers to acquire essential devices within 60 minutes. We are actively seeking dedicated individuals to join our growing team.

Job Overview

AidaCredit is looking for a motivated and customer-centric Sales Support Officer to join our Lagos team. This full-time, onsite role is crucial in ensuring a seamless and positive experience for our customers, from initial inquiry through to successful loan acquisition. You will be instrumental in helping individuals access the mobile technology they need through our innovative financing solutions.

Key Responsibilities

  • Assist customers in understanding AidaCredit’s product offerings and eligibility criteria.
  • Guide potential clients through the application and approval process for mobile phone installment plans.
  • Provide exceptional customer service and address any inquiries or concerns promptly.
  • Collaborate with the sales team to ensure efficient customer flow and transaction completion.
  • Maintain accurate customer records and process documentation.

    • Requirements

  • Proven customer service or sales support experience.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficiency in basic computer applications.
  • Ability to work effectively in a fast-paced environment.

    • What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional development.
  • Be part of a leading innovator in Nigeria’s fintech sector.
  • Competitive compensation and benefits package.

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