I am a highly organized and proactive professional with experience in customer service, CRM management, virtual assistance, administrative support, and business operations. I have experience managing customer relationships, handling enquiries and follow-ups, maintaining accurate records, coordinating tasks, and supporting day-to-day operations. I am proficient with CRM and digital collaboration tools, including HubSpot, Zoho CRM, Zendesk, Intercom, Salesforce, Microsoft Office, and Google Workspace. I am a strong communicator, detail-oriented, adaptable, and comfortable working independently in both remote and fast-paced environments. I enjoy solving problems, creating structure, and providing dependable support that helps teams and customers have a smooth experience.