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Oluwanifesimi Akosile

Oluwanifesimi Akosile

Remote Customer Service Representative/Virtual Assistant · Nigeria, Lagos, Ikeja

Profile 80% complete
Open to opportunities
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Professional Snapshot

Customer Service Representative and Virtual Assistant with experience in customer support, administrative assistance, email management, scheduling, data entry, and record keeping. Skilled in handling customer inquiries across multiple communication channels, resolving complaints, organizing tasks, and maintaining accurate records. Proficient in Google Workspace, Microsoft Office, and productivity tools, with strong communication, organization, problem-solving, and multitasking skills. Dedicated to providing excellent customer experiences and reliable administrative support while working independently in remote environments.

Preferred roles

Customer Service Representative, Virtual Assistant, Administrative Support

Work preferences

Remote

Availability

Available immediately

Typical response

Usually with 24 hours

Relocation

Not willing to relocate

Featured Projects

• Customer Feedback Automation Project

Certifications & Training

Microsoft Excel Virtual Assistance

Languages

English &Yoruba

Professional Links

Details

Gender

Female

Age range

-

Email

nife••••••••••@•••••.com

Phone

•••••••••2184

Address

-

Experience

No experience added yet.

Education

Computer Science · Ladoke Akintola University of Technology (LAUTECH)

2022 – 2025

Skills

Google Workspace Multitasking Adaptability Attention to detail Time Management Social Media Management Virtual Assistance Customer Service Conflict Resolution Administrative support Complaint Resolution Live Chat Support Google Sheets Customer relationship management Email management Data Entry Internet Research organization CRM Tools Calendar Management Microsoft excel Appointment scheduling Record Keeping Problem-Solving Written Communication Verbal Communication Microsoft Word Google Docs Google Calendar Google Drive Task Management

About

Computer science graduate and certified Virtual Assistant with two years of customer service experience at a microfinance bank. Skilled at resolving customer questions and complain...

Computer science graduate and certified Virtual Assistant with two years of customer service experience at a microfinance bank. Skilled at resolving customer questions and complaints, managing email and schedules, entering data accurately, and using CRM tools such as HubSpot. Patient, organized, and motivated by helping people solve problems. Seeking a remote or hybrid role supporting customers or a busy team.

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