Nwamaka Ikechukwu Gift
Professional customer service officer with 6yrs experience in the banking system. Additional knowledge in administration and sales · Nigeria, Abuja Federal Capital Territory, Lugbe
Details
Gender
Female
Age range
25-34
gnnw•••••@•••••.com
Phone
•••••••5436
Address
Plot V•••••••••••••••••••••••••••••••••••••••••••
Experience
Non-financial transaction officer (customer service officer) · FirstBank of Nigeria
May 2019 – Jun 2025
- The first professional point of contact with customers in the branch, i listened to customers concerns, resolved customers complaints, assist with account related complains and ensured that customers received a positive service experience.
Head of administration · Funmie consult global limited
Jul 2018 – Apr 2019
- Managed office Records, documents and filling systems. coordinated meetings and appointments,
- Prepared reports and monitored office supplies.
Education
B:Ed social studies education · University of Abuja, Abuja Nigeria.
2012 – 2016
Skills
About
I am a customer service professional who has several years of experience in the banking sector. Over the years, I've developed strong communication skill, problem-solving skill,...
I am a customer service professional who has several years of experience in the banking sector. Over the years, I've developed strong communication skill, problem-solving skill, patience, attention to detail, and interpersonal skills. I've also learnt how important it is to remain professional and empathetic, especially when dealing with irate or demanding customers. I have also worked as head of administration with funmie global consult. I am looking for jobs that align with my customer service and administrative experience. They are roles i genuinely enjoy and I'll love to improve in them.
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