Social Media Coordinator · NOMENA LANGUAGE LEARNING HUB

May 2026 – Aug 2026

• • Manage the organisation’s day-to-day social media presence, coordinating content planning, creation, publishing and audience engagement across digital platforms.
• • Develop and organise content around audience interests, educational objectives and the organisation’s communication goals.
• • Create and coordinate social media posts, short-form video content and other digital assets designed to educate, engage and grow the audience.
• • Manage community interactions by responding to comments, direct messages and audience enquiries while maintaining a consistent and professional brand voice.
• • Monitor audience behaviour, engagement and content performance to identify patterns and inform future content decisions.
• • Research topics, trends and audience interests to generate relevant content ideas and maintain an active content pipeline.
• • Coordinate content production from idea development through execution and publishing, ensuring deadlines are consistently met.
• • Work with team members and stakeholders to gather information, develop content and maintain accurate communication.
• • Manage multiple platforms, content tasks and deadlines independently within a remote working environment.
• • Maintain consistency in brand messaging, tone and presentation across social media communications.

Content Team Lead | Customer & Operations Support · OLTO RESOURCE DYNAMICS

Dec 2025 – May 2026

• - Led content\-related activities while coordinating team tasks, deadlines and digital communication across a remote working environment\.
• - Supported communication with **1,500\+ customers and 300\+ business partners**, ensuring information was communicated clearly and consistently\.
• - Developed and coordinated content and communication activities based on audience needs, recurring questions and customer feedback\.
• - Analysed interaction and engagement information to identify patterns that could improve communication and follow\-up\.
• - Managed multiple content, communication and operational responsibilities simultaneously while maintaining quality and consistency\.
• - Coordinated team members and monitored assigned activities to ensure work was completed according to agreed procedures and deadlines

Marketing & Communications Intern | Customer Support & Client Engagement · OLTO RESOURCE DYNAMICS

Jul 2025 – Dec 2025

• - Supported digital communication and marketing activities across WhatsApp, email, LinkedIn and other online platforms.
• - Created and coordinated communication materials designed to inform, engage and support prospects and business participants\.
• - Supported lead qualification and follow\-up by identifying audience needs and ensuring prospects received relevant information\.
• - Analysed engagement and customer interaction data to identify patterns and inform outreach and communication decisions\.
• - Supported communication involving **300\+ business participants and partners**\.
• - Maintained accurate digital records and tracking information supporting marketing and communication activities\.
• - Managed multiple digital communication, content, documentation and operational tasks simultaneously\.

Operational Support & Data Entry Intern · NIGERIAN AIRSPACE MANAGEMENT AGENCY (NAMA)

Feb 2025 – Sep 2025

• • Maintained and updated 200+ operational records and equipment logs, ensuring information remained accurate and accessible.
• • Analysed and cross-checked records to identify inconsistencies and maintain data quality.
• • Supported administrative teams with documentation, data entry, record retrieval and reporting.
• • Managed multiple tasks within a structured environment where accuracy and attention to detail were essential.

**Retail Customer Service Officer** · MAMA ONYI FOODS

Jan 2019 – Apr 2023

• - Served an average of **80\+ customers daily**, providing product information, recommendations and purchase assistance\.
• - Built relationships with returning customers through consistent communication and responsive service\.
• - Identified customer needs and provided appropriate product recommendations\.
• - Maintained customer, sales and transaction records supporting daily business operations\.

BSc Physics · FEDERAL UNIVERSITY OF AGRICULTURE

2022 – 2026