Faridah Abdulmajeed
Baker / Pastry Chef · Nigeria, Kaduna, Zaria
This talent offers artisan services. Any user can reach out to hire them directly for a job.
Details
Gender
Female
Age range
25-34
fari••••••••••••••••@•••••.com
Phone
•••••••9541
Address
Opposi••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
Experience
Customer support specialist · Multichoice (Showmax and DSTV)
May 2024 – Mar 2026
- Promoted and sold MultiChoice products and services, including DStv and Showmax subscriptions.
- Engaged with customers to understand their needs and recommend suitable packages and services.
- Handled customer inquiries regarding subscriptions, packages, payments, and services.
- Conducted follow-ups with potential and existing customers to encourage subscriptions and renewals.
- Assisted customers with account-related issues and provided timely solutions.
- Built positive customer relationships through professional and friendly communication.
- Supported sales targets by identifying opportunities to upsell and cross-sell relevant services.
- Maintained accurate customer information and sales records.
- Handled customer concerns and objections professionally while ensuring customer satisfaction.
- Collaborated with team members to achieve sales and customer service goals.
Education
BSc Agricultural Science · Usmanu Danfodio university Sokoto state
2015 – 2021
BSc Agricultural Science · Usmanu Danfodio university Sokoto state
2015 – 2021
Skills
About
I’m a motivated and reliable professional with experience in customer service, sales, administrative support, and data entry. I have a B.Sc. in Agricultural Science and an M.Sc. in...
I’m a motivated and reliable professional with experience in customer service, sales, administrative support, and data entry. I have a B.Sc. in Agricultural Science and an M.Sc. in Sustainable Social Development. I’m skilled in communication, organization, problem-solving, Microsoft Office, Google Workspace, CRM tools, and handling customer needs professionally. I’m a quick learner who works well independently and as part of a team, and I’m especially interested in remote opportunities where I can contribute, grow my skills, and deliver excellent results.
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