I am a customer-focused professional with 3+ years of experience in Customer Support, Client Relations, Administrative Support, and Lead Generation. I have experience handling customer inquiries through phone, email, and chat, resolving issues, managing follow-ups, processing bookings and refunds, qualifying leads, and maintaining strong customer relationships. I am confident working in fast-paced remote environments and using tools such as Microsoft Office, Google Workspace, Salesforce, Trello, RingCentral, Workday, Canva, and other digital platforms. I am highly organized, adaptable, detail-oriented, and committed to providing excellent customer experiences. I communicate clearly, work well independently, learn new systems quickly, and always aim to represent the company professionally while delivering efficient and reliable support.