Catherine James
Customer service representative · Nigeria, Lagos, Festac
Details
Gender
Female
Age range
35-44
ifey••••••••••••@•••••.com
Phone
•••••••2451
Address
E1,7th•••••••••••••••••••••
Experience
Educator/Administrator · Nexten School
Jan 2023 – Present
- Coordinating the daily operations of a school or educational institution.
- Managing staff, schedules, records, and resources.
- Implementing school policies and procedures.
- Supporting teachers and maintaining professional standards.
- Communicating with parents, staff, students, and management.
- Ensuring the institution operates efficiently and meets educational goals.
Education
B.Ed · Lagos State University of Education
2011 – 2014
Skills
About
I am a dedicated and customer-focused Customer Service Representative with strong communication, problem-solving, and interpersonal skills. I am passionate about helping customers,...
I am a dedicated and customer-focused Customer Service Representative with strong communication, problem-solving, and interpersonal skills. I am passionate about helping customers, understanding their needs, resolving issues efficiently, and ensuring a positive customer experience. I am patient, empathetic, organized, and able to remain calm and professional when handling difficult situations. I am comfortable communicating with customers through email, chat, phone calls, and other support channels. I also have good attention to detail and the ability to learn new systems and CRM tools quickly. My goal is to provide reliable and friendly support, build positive customer relationships, and contribute to the success of the organization through excellent customer service.
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