Barakat Yahya
Customer Support Specialist · Nigeria
Details
Gender
Female
Age range
20-25
bara••••••••••@•••••.com
Phone
•••••••••4052
Address
85, Om••••••••••••••••
Experience
No experience added yet.
Education
No education added yet.
Skills
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About
Customer Support Specialist with 3+ years supporting customers across ecommerce and SaaS. I handle chat and email tickets, product inquiries, refunds, order issues, and account sup...
Customer Support Specialist with 3+ years supporting customers across ecommerce and SaaS. I handle chat and email tickets, product inquiries, refunds, order issues, and account support with patience and clarity. I am comfortable with Intercom, Zendesk, Freshdesk, Gorgias, Shopify, WooCommerce, and CRM tools. My goal is to help customers resolve issues quickly and help businesses maintain smooth operations, reduce backlogs, and improve satisfaction.
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